frequently asked

Frequently Asked Questions: Getting to Atlantis

Can I visit the resort on a Royal Caribbean Atlantis excursion?

Yes, Atlantis Royal Caribbean shore excursions are among the most popular ways to see the resort. When you book a cruise to Atlantis through Royal Caribbean, the excursion typically includes round-trip transportation from the Nassau cruise pier and a wristband for access to the Aquaventure water park and marine exhibits.

What is the best Atlantis airline for flying from the US?

Several major carriers serve as a primary Atlantis airline, providing daily service to Lynden Pindling International Airport (NAS). JetBlue, Southwest, and American Airlines offer the most frequent non-stop flights from hubs like Miami, Fort Lauderdale, and Orlando, making flying to Atlantis a quick and easy process.

Is there a direct Atlantis cruise from Miami?

Absolutely. Almost every major Atlantis cruise Miami departure—including those from Royal Caribbean, Carnival, and MSC—stops at the Nassau Cruise Port. From the port, it is just a short 10-minute taxi or water ferry ride to the resort gates on Paradise Island.

How much does it cost to get from the cruise port to Atlantis?

If you aren’t on an official ship excursion, you can take a shared taxi for approximately $5 per person or a scenic water ferry for $7 per person. Private taxis are also available for roughly $20.

Is it better to fly or cruise to Atlantis?

It depends on your goals! Flying to Atlantis is best for travelers who want to stay overnight at the resort and experience the nightlife and fine dining. Taking a cruise to Atlantis is ideal for those who want a “best of both worlds” experience—enjoying the resort’s water park by day while returning to the ship for all-inclusive meals and travel at night.

Dolphin Cay: Frequently Asked Questions (2025/2026)

Do I need to be a guest at Atlantis to visit Dolphin Cay?

No. While resort guests enjoy easier access, non-resort guests and cruise passengers can purchase a Dolphin Cay Day Pass or an Interaction Pass. However, these are limited and often sell out 3–4 weeks in advance, so early booking is essential.

Are there age or height requirements?

• Shallow Water Interactions: Open to all ages. Children under 4 are complimentary with a paid adult.
• Deep Water Swims: Participants must be at least 6 years old and a minimum of 48 inches tall.
• Supervision: Children aged 13 and under must be accompanied by a paid participating parent or guardian.

Can I take my own photos or video during the interaction?

For the safety of the animals and participants, personal cameras, cell phones, and GoPros are strictly prohibited in the water and on the interaction platforms.

• Observer Photos: Family members with an “Observer Pass” can take photos from the beach, but they are often too far away for clear close-ups.
• Professional Photos: Atlantis photographers will capture your session. Digital photo packages are available for purchase afterward, typically starting around $200.

What should I wear and bring?

• Provided Gear: Atlantis provides wetsuits, life vests, towels, and lockers as part of your interaction fee.
• What to Wear: Standard swimwear is required. Please avoid jewelry, as all earrings, rings, and watches must be removed before entering the water to protect the dolphins’ skin.
• What to Bring: Sunscreen (reef-safe is preferred), a change of clothes, and a credit card for any on-site purchases (Atlantis is a cashless resort).

What is the cancellation policy for Dolphin Cay?

For most 2025/2026 reservations, you must cancel at least 4 days (96 hours) prior to your scheduled experience to receive a refund. Cancellations made within 3 days of the event, or “no-shows,” are non-refundable. If Atlantis cancels the program due to extreme weather, you will be offered a reschedule or a full refund.

Does the pass include access to the water park?

The standard Dolphin Cay Beach Pass does not include Aquaventure. However, you can purchase a Combo Pass that includes both the water park slides and a dolphin interaction. If you are a guest staying at the resort, your Aquaventure access is already included in your room rate.